Pinecone outage: [AWS][us-east-1] 5xx errors on read and write operations for some indexes

Affected components

• AWS us-east-1

1. resolvedMay 13, 2026, 21:15 UTC

   This incident has been resolved.

2. identifiedMay 13, 2026, 20:16 UTC

   The issue has been identified and a fix is being implemented.

3. investigatingMay 13, 2026, 20:14 UTC

   We are currently investigating this issue.

What APIStatus.watch saw

Our 5-minute checks didn't record a change in Pinecone's overall status around this incident. Smaller or regional incidents often leave a provider's overall status green.

Other services with incidents at the same time

Overlapping incidents aren't necessarily related.

• Confluent Cloud: Elevated error rates and latency on produce and consume operations on AWS us-east-1 AZ4Major · May 8, 2026, 01:14 UTC
• Intercom: Investigating: Compromised version of intercom-client npm package and intercom-phpMinor · Apr 30, 2026, 16:58 UTC
• Linode: [DirtyFrag] Linux Privilege Escalation VulnerabilityMinor · May 8, 2026, 13:40 UTC
• Linode: [Fragnesia] Linux Privilege Escalation VulnerabilityMinor · May 13, 2026, 21:02 UTC

How often does Pinecone have incidents?

Pinecone reported 9 incidents in the last 90 days, 6 of them major or critical. A typical incident lasted 1h 15m. See Pinecone's uptime and incident history