Minor impactResolvedAI/ML

Hugging Face incident: Slower downloads in the Asia-Pacific region

Hugging Face reported this minor-impact incident on its official status page on Sep 22, 2026, 18:48 UTC. It was resolved after 2d 23h.

Right now Hugging Face is operational. Live Hugging Face status →

🔔 Get alerted when Hugging Face has issuesFree · email alerts · no credit card
Sep 22, 2026, 18:48 UTC
started
Sep 25, 2026, 18:42 UTC
resolved
2d 23h
duration
Minor
impact

Affected components

  • AWS CDN
  1. resolvedSep 25, 2026, 18:42 UTC

    The upstream network capacity issue affecting our Singapore CDN location has been resolved, and download performance for Asia-Pacific users is back to normal. We've returned traffic routing to its usual configuration. Thank you for your patience.

  2. degradedSep 25, 2026, 12:18 UTC

    The Asia Pacific region continues to experience degraded performance due to impaired underlying network capacity. The root cause is identified as the rupture of a subsea cable between China and Japan, rerouting traffic onto the remaining capacity. We continue to monitor the situation and are diverting part of traffic to healthy regions.

  3. degradedSep 22, 2026, 18:48 UTC

    We're seeing slower download speeds for some users in the Asia-Pacific region who are served by our Singapore CDN location. Reduced network capacity between cloud regions is impacting our ability to download files that aren't already cached in the region. We are not seeing an increased error rate, so downloads should complete successfully. To reduce the impact, we're sending some Asia-Pacific traffic to our other CDN locations. Some users may see higher latency while this is in place. We're monitoring this closely and will post updates as things change.

What APIStatus.watch saw

Our 5-minute checks didn't record a change in Hugging Face's overall status around this incident. Smaller or regional incidents often leave a provider's overall status green.

Other services with incidents at the same time

Overlapping incidents aren't necessarily related.

How often does Hugging Face have incidents?

Hugging Face reported 3 incidents in the last 90 days. A typical incident lasted 15h 57m. See Hugging Face's uptime and incident history

Hugging Face incident on Sep 22, 2026: Slower downloads in the Asia-Pacific region · APIStatus.watch