Minor impactResolvedMedia

Imgix incident: Investigating errors with plan upgrades through the dashboard.

Imgix reported this minor-impact incident on its official status page on Jan 26, 2026, 16:15 UTC. It was resolved after 8h 44m.

Right now Imgix is operational. Live Imgix status →

🔔 Get alerted when Imgix has issuesFree · email alerts · no credit card
Jan 26, 2026, 16:15 UTC
started
Jan 27, 2026, 00:58 UTC
resolved
8h 44m
duration
Minor
impact

Affected components

  • Web Administration Tools

Timeline

updates from Imgix's status page ↗
  1. resolvedJan 27, 2026, 00:58 UTC

    This incident has been resolved.

  2. identifiedJan 26, 2026, 16:15 UTC

    We are investigating a billing issue with upgrading plan types. If you need to upgrade your plan, please reach out to support as a workaround.

What APIStatus.watch saw

Our 5-minute checks didn't record a change in Imgix's overall status around this incident. Smaller or regional incidents often leave a provider's overall status green.

Other services with incidents at the same time

Overlapping incidents aren't necessarily related.

How often does Imgix have incidents?

Imgix reported 3 incidents in the last 90 days, 2 of them major or critical. A typical incident lasted 51 min. See Imgix's uptime and incident history

← Previous: Uploading errors in Asset Manager (Jan 12, 2026)Next: Asset Manager errors when uploading to an Azure Source (Feb 3, 2026) →
Imgix incident on Jan 26, 2026: Investigating errors with plan upgrades through the dashboard. · APIStatus.watch