Intercom incident: Fin slowness

1. resolvedJul 15, 2026, 15:45 UTC

   Fin is back to normal. Between 14:45 - 15:30 UTC, Fin was slower than usual in the US hosting region.

2. identifiedJul 15, 2026, 15:21 UTC

   We're investigating Fin being slower than usual to answer questions, in the USA hosting region.

What APIStatus.watch saw

Our 5-minute checks didn't record a change in Intercom's overall status around this incident. Smaller or regional incidents often leave a provider's overall status green.

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How often does Intercom have incidents?

Intercom reported 9 incidents in the last 90 days, 3 of them major or critical. A typical incident lasted 24 min. See Intercom's uptime and incident history