Minor impactResolvedDevOps

LaunchDarkly incident: Email delivery failure affecting sign-up verification and notification emails

LaunchDarkly reported this minor-impact incident on its official status page on Aug 24, 2026, 12:20 UTC. It was resolved after 1h 15m.

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Aug 24, 2026, 12:20 UTC
started
Aug 24, 2026, 13:36 UTC
resolved
1h 15m
duration
Minor
impact
  1. resolvedAug 24, 2026, 13:36 UTC

    Email delivery has been restored as of 2:32 PM UTC. Sign-up verification, password reset, teammate invitation, and notification emails are sending normally again. We are re-sending sign-up verification and password reset emails that failed to deliver during the incident window (August 22, 11:48 PM CDT through today). If you attempted to sign up or reset a password during that period and haven't received an email within the next few hours, please retry the action or contact support. We are continuing to monitor email delivery closely and will post a final update once we've confirmed sustained recovery.

  2. identifiedAug 24, 2026, 12:20 UTC

    Emails sent by LaunchDarkly — including sign-up verification, password reset, teammate invitation, and workflow notification emails — are currently failing to deliver due to an authentication issue with an upstream email delivery provider. We have identified the cause and are working to restore delivery. Feature flag delivery, SDKs, and the LaunchDarkly application itself are not affected. If you are trying to complete sign-up or reset a password, those emails will not arrive until this is resolved. Once delivery is restored, we will re-send affected verification and password reset emails. Next update within 2 hours.

What APIStatus.watch saw

Our 5-minute checks didn't record a change in LaunchDarkly's overall status around this incident. Smaller or regional incidents often leave a provider's overall status green.

Other services with incidents at the same time

Overlapping incidents aren't necessarily related.

How often does LaunchDarkly have incidents?

LaunchDarkly reported 15 incidents in the last 90 days, 2 of them major or critical. A typical incident lasted 1h 19m. See LaunchDarkly's uptime and incident history

LaunchDarkly incident on Aug 24, 2026: Email delivery failure affecting sign-up verification and notification emails · APIStatus.watch