LiveKit outage: LiveKit dashboard failing to load

Affected components

• Cloud Dashboard (cloud.livekit.io)

1. resolvedSep 2, 2026, 11:57 UTC

   This incident has been resolved and dashboard load times returned to normal by 10:55 UTC. As a note, our beta agent simulations feature was also impacted from approximately 06:07 - 07:52 UTC.

2. monitoringSep 2, 2026, 10:55 UTC

   A fix has been deployed as of 10:55 UTC, and the dashboard is now loading successfully. We are continuing to monitor before marking this resolved.

3. identifiedSep 2, 2026, 09:01 UTC

   We have identified the cause: a problematic node in US-East and are deploying a fix. Impact continues to be limited to the dashboard.

4. investigatingSep 2, 2026, 08:15 UTC

   We are currently investigating reports of our dashboard failing to load across multiple regions, beginning at 07:00 UTC. Other services remain unaffected and the impact is limited to the dashboard.

What APIStatus.watch saw

Our 5-minute checks didn't record a change in LiveKit's overall status around this incident. Smaller or regional incidents often leave a provider's overall status green.

Other services with incidents at the same time

Overlapping incidents aren't necessarily related.

• Elasticsearch: Replication bug causing slow recoveriesMajor · Sep 1, 2026, 08:16 UTC
• OVHcloud: [EU-SOUTH-MIL][Containers & Orchestration] - Managed Private Registry incident notificationMinor · Aug 26, 2026, 15:00 UTC
• Snowflake: INC20000150Minor · Aug 28, 2026, 00:07 UTC

How often does LiveKit have incidents?

LiveKit reported 18 incidents in the last 90 days, 2 of them major or critical. A typical incident lasted 1h 31m. See LiveKit's uptime and incident history