LiveKit reported this minor-impact incident on its official status page on Aug 4, 2026, 20:45 UTC. It was resolved after 1h 26m.
Right now LiveKit is operational. Live LiveKit status →
This incident has been resolved.
We are monitoring elevated timeouts that affected LiveKit Inference between 14:05 and approximately 15:00 UTC today. During that window, roughly 3% of LLM requests using the google/gemma-4-31b-it model timed out. Impacted customers would have seen LLM request timeouts in their agent sessions (for example, APITimeoutError in agent logs). Other models were not affected. We have identified the cause. During a period of increased traffic, response times for this model slowed, and a defect in our health-monitoring logic incorrectly marked a backup deployment as unhealthy and removed it from rotation, preventing requests from failing over as designed. Error rates returned to baseline by approximately 15:00 UTC, and a fix for the health-monitoring defect is in progress. We are continuing to monitor before marking this resolved. No action is needed on your part. If you continue to see timeouts, please reach out to support. We apologize for the disruption.
Our 5-minute checks didn't record a change in LiveKit's overall status around this incident. Smaller or regional incidents often leave a provider's overall status green.
Overlapping incidents aren't necessarily related.
LiveKit reported 18 incidents in the last 90 days, 2 of them major or critical. A typical incident lasted 1h 31m. See LiveKit's uptime and incident history