LiveKit incident: Investigating connection failure and SIP transfer error reports in US East

Affected components

• US East - Real Time Communication

1. resolvedJun 18, 2026, 17:40 UTC

   TransferSIPParticipant for calls happening in US East required a manual intervention to redirect. That API is fully restored as of 17:18 UTC. We will follow up with a postmortem as soon as possible.

2. monitoringJun 18, 2026, 17:32 UTC

   US East has experienced a networking failure. Traffic was automatically rerouted away from US East within a minute and connection failure errors are back to baseline. The disruption started happening as of 16:47 UTC, and traffic was rerouted at 16:48. We are continuing to investigate and monitor SIP transfer errors.

3. investigatingJun 18, 2026, 17:09 UTC

   We are currently investigating connection failure alerts in US East.

What APIStatus.watch saw

Our 5-minute checks didn't record a change in LiveKit's overall status around this incident. Smaller or regional incidents often leave a provider's overall status green.

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How often does LiveKit have incidents?

LiveKit reported 18 incidents in the last 90 days, 2 of them major or critical. A typical incident lasted 1h 31m. See LiveKit's uptime and incident history