LogRocket incident: Search and metrics data performance degraded

Affected components

• Alerts
• Dashboard
• Issues
• Metrics

1. resolvedDec 8, 2022, 05:12 UTC

   All systems are functioning normally again.

2. identifiedDec 8, 2022, 03:01 UTC

   We have completed recovery work on the data store and are beginning to backfill search, metrics, and issues data. This process will take several hours to complete and we will continue to monitor the system during that time. No data will be lost. While the backfill is in progress, metrics alerts will not trigger or resolve.

3. investigatingDec 8, 2022, 01:45 UTC

   We are investigating performance and availability issues with our primary search database. This impacts searching for sessions, loading metrics, and ingestion of event data into the search database. Session recording ingestion is not impacted by this performance issue.

What APIStatus.watch saw

Our 5-minute checks didn't record a change in LogRocket's overall status around this incident. Smaller or regional incidents often leave a provider's overall status green.

How often does LogRocket have incidents?

LogRocket reported 0 incidents in the last 90 days. See LogRocket's uptime and incident history