LogRocket outage: Session Ingestion Delays

Affected components

• Alerts
• Session Collection

1. resolvedJun 4, 2021, 04:06 UTC

   Systems have remained stable while continuing to process the backlog of events. We estimate secondary processing will be live in the next 6 hours.

2. monitoringJun 4, 2021, 01:55 UTC

   Primary session processing is now real-time. Secondary processing of session data continues, and will complete over the next hours.

3. monitoringJun 3, 2021, 23:09 UTC

   Operations have been restored with our primary search cluster. We have resumed processing of delayed sessions.

4. identifiedJun 3, 2021, 18:59 UTC

   A new issue has been identified and we're working with our vendor to resolve the issue so we can resume processing of delayed sessions.

5. monitoringJun 3, 2021, 18:13 UTC

   We are continuing to monitor as we process pending sessions. We expect session ingestion to be real-time within the hour, followed by secondary processing and alerting.

6. monitoringJun 3, 2021, 16:51 UTC

   A fix has been implemented. We are monitoring closely as we begin to process pending sessions.

7. identifiedJun 3, 2021, 16:40 UTC

   The issue impacting ingestion has been identified. Session ingestion is currently delayed.

8. investigatingJun 3, 2021, 15:52 UTC

   We are currently investigating an issue with session ingestion.

What APIStatus.watch saw

Our 5-minute checks didn't record a change in LogRocket's overall status around this incident. Smaller or regional incidents often leave a provider's overall status green.

How often does LogRocket have incidents?

LogRocket reported 0 incidents in the last 90 days. See LogRocket's uptime and incident history