Critical impactResolvedMonitoring

LogRocket outage: Authentication Service Outage

LogRocket reported this critical-impact incident on its official status page on Apr 20, 2021, 16:38 UTC. It was resolved after 4h 13m.

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Apr 20, 2021, 16:38 UTC
started
Apr 20, 2021, 20:51 UTC
resolved
4h 13m
duration
Critical
impact

Affected components

  • Dashboard
  1. resolvedApr 20, 2021, 20:51 UTC

    Dashboard users appear to be able to log in successfully again. We will continue monitoring the incident until our authentication provider reports that all functionality has been restored and provide any relevant updates.

  2. identifiedApr 20, 2021, 16:38 UTC

    Our authentication provider is experiencing an outage, preventing authenticating and logging in to our dashboard.

What APIStatus.watch saw

Our 5-minute checks didn't record a change in LogRocket's overall status around this incident. Smaller or regional incidents often leave a provider's overall status green.

Other services with incidents at the same time

Overlapping incidents aren't necessarily related.

How often does LogRocket have incidents?

LogRocket reported 0 incidents in the last 90 days. See LogRocket's uptime and incident history

LogRocket outage on Apr 20, 2021: Authentication Service Outage · APIStatus.watch