Mailgun incident: Route delays in EU Region

Affected components

• Inbound email processing

1. resolvedOct 28, 2026, 09:40 UTC

   This incident has been resolved.

2. monitoringOct 28, 2026, 09:27 UTC

   A fix has been implemented and we are monitoring the results.

3. identifiedOct 28, 2026, 08:54 UTC

   The issue has been identified and a fix is being implemented.

4. investigatingOct 28, 2026, 08:36 UTC

   We are currently investigating this issue.

What APIStatus.watch saw

• Oct 28, 2026, 08:39 UTCoperational → degraded
• Oct 28, 2026, 09:44 UTCdegraded → operational

Other services with incidents at the same time

Overlapping incidents aren't necessarily related.

• New Relic: Next-Gen Entity Platform IssuesMajor · Oct 28, 2026, 09:35 UTC
• Akamai: Edge Delivery issues between Indonesia and SingaporeMinor · Oct 25, 2026, 13:44 UTC
• Linode: Connectivity Issue between ID-CGK (Jakarta) and SG-SIN-2 (Singapore 2)Minor · Oct 25, 2026, 13:54 UTC
• Cloudflare: Cloudflare Pages Upload IssueMinor · Oct 26, 2026, 00:00 UTC
• Twilio: Voice Call Failures from Twilio Phone Numbers to Digi Mobil RomaniaMinor · Oct 26, 2026, 13:09 UTC
• Twilio: SMS Delivery Delays from a Subset of Twilio Short Codes to Docomo Pacific United StatesMinor · Oct 26, 2026, 20:57 UTC
• Twilio: SMS Delivery Failures From a Subset of Twilio Phone Numbers to Multiple Networks in BrazilMinor · Oct 26, 2026, 23:55 UTC
• OVHcloud: [EU-WEST-PAR-A][Storage] - Volume Ceph incident notificationMinor · Oct 27, 2026, 07:30 UTC
• Twilio: Voice Call Failures From Twilio Phone Numbers to GermanyMinor · Oct 27, 2026, 09:00 UTC
• Tailscale: Funnel hostnames not resolving in public DNSMinor · Oct 27, 2026, 14:16 UTC

How often does Mailgun have incidents?

Mailgun reported 8 incidents in the last 90 days, 3 of them major or critical. A typical incident lasted 1h 1m. See Mailgun's uptime and incident history