Critical impactResolvedCommunication

Mailgun outage: Intermittent API Errors

Mailgun reported this critical-impact incident on its official status page on May 14, 2025, 18:38 UTC. It was resolved after 3h 40m.

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May 14, 2025, 18:38 UTC

started

May 14, 2025, 22:18 UTC

resolved

3h 40m

duration

Critical

impact

Affected components

API
Control Panel
Email Validation
SMTP

Timeline

updates from Mailgun's status page ↗

resolvedMay 14, 2025, 22:18 UTC
This incident has been resolved.
monitoringMay 14, 2025, 22:03 UTC
A fix has been deployed and we are monitoring.
identifiedMay 14, 2025, 21:32 UTC
We identified a routing issue in our internal service mesh. We are attempting to roll out a fix.
investigatingMay 14, 2025, 21:08 UTC
We are continuing to investigate this issue.
investigatingMay 14, 2025, 20:41 UTC
We are continuing to investigate this issue.
investigatingMay 14, 2025, 19:12 UTC
We are continuing to investigate this issue.
investigatingMay 14, 2025, 18:48 UTC
We are continuing to investigate this issue.
investigatingMay 14, 2025, 18:38 UTC
We are currently investigating this issue.

What APIStatus.watch saw

Our 5-minute checks didn't record a change in Mailgun's overall status around this incident. Smaller or regional incidents often leave a provider's overall status green.

How often does Mailgun have incidents?

Mailgun reported 10 incidents in the last 90 days, 5 of them major or critical. A typical incident lasted 1h 17m. See Mailgun's uptime and incident history

← Previous: Errors connecting to smtp.eu.mailgun.org (Mar 17, 2025)Next: Degraded performance (May 19, 2025) →