Mailgun outage: Errors connecting to smtp.eu.mailgun.org

Affected components

• API
• Inbound email processing
• Outbound Delivery
• SMTP

1. resolvedMar 17, 2025, 19:44 UTC

   This incident has been resolved.

2. monitoringMar 17, 2025, 18:43 UTC

   We are continuing to monitor for any further issues.

3. monitoringMar 17, 2025, 15:02 UTC

   A mitigation has been put in place and SMTP / Inbound email processing in our EU region is back to full working behavior.

4. identifiedMar 17, 2025, 14:22 UTC

   We are continuing to work on a fix for this issue.

5. identifiedMar 17, 2025, 11:56 UTC

   The issue has been identified and a fix is being implemented.

6. investigatingMar 17, 2025, 10:29 UTC

   We are continuing to investigate this issue.

7. investigatingMar 17, 2025, 09:48 UTC

   We are continuing to investigate this issue.

8. investigatingMar 17, 2025, 09:20 UTC

   We are currently investigating this issue.

What APIStatus.watch saw

Our 5-minute checks didn't record a change in Mailgun's overall status around this incident. Smaller or regional incidents often leave a provider's overall status green.

Other services with incidents at the same time

Overlapping incidents aren't necessarily related.

• Imgix: Missing Images in Asset ManagerMinor · Mar 17, 2025, 05:48 UTC

How often does Mailgun have incidents?

Mailgun reported 10 incidents in the last 90 days, 5 of them major or critical. A typical incident lasted 1h 17m. See Mailgun's uptime and incident history