Minor impactResolvedCommunication

Mailgun incident: Europe - Email Delivery Latency

Mailgun reported this minor-impact incident on its official status page on Oct 17, 2024, 12:12 UTC. It was resolved after 8h 29m.

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Oct 17, 2024, 12:12 UTC
started
Oct 17, 2024, 20:41 UTC
resolved
8h 29m
duration
Minor
impact

Affected components

  • Outbound Delivery
  1. resolvedOct 17, 2024, 20:41 UTC

    This incident has been resolved.

  2. monitoringOct 17, 2024, 20:02 UTC

    A fix has been implemented and traffic is sending through these networks. We are monitoring the resolution.

  3. identifiedOct 17, 2024, 19:15 UTC

    We are continuing to work with our network provider to bring this range online.

  4. identifiedOct 17, 2024, 17:36 UTC

    Further mitigations are being worked on to resolve networking issues, messages will continue to be delayed until a full fix is implemented.

  5. monitoringOct 17, 2024, 17:26 UTC

    We are continuing to process the sending backlog at a reduced rate while things recover. Delays for the affected network should still be expected.

  6. monitoringOct 17, 2024, 15:30 UTC

    Connectivity has been restored, we are monitoring the traffic backlog as sending resumes.

  7. identifiedOct 17, 2024, 13:34 UTC

    We are continuing to work with our networking partner on the fix. Only customers sending with IPs in the 159.135.132.0/24 range are impacted.

  8. identifiedOct 17, 2024, 12:12 UTC

    Due to network connectivity issues with a third party, there is a chance that emails being sent through Mailgun's EU region are experiencing delivery delays. The issue has been identified and a fix is in progress.

What APIStatus.watch saw

Our 5-minute checks didn't record a change in Mailgun's overall status around this incident. Smaller or regional incidents often leave a provider's overall status green.

How often does Mailgun have incidents?

Mailgun reported 10 incidents in the last 90 days, 5 of them major or critical. A typical incident lasted 1h 17m. See Mailgun's uptime and incident history

Mailgun incident on Oct 17, 2024: Europe - Email Delivery Latency · APIStatus.watch