Minor impactResolvedCommunication

Mailgun incident: US Region(s): Elevated SMTP Connection Latency / Timeouts

Mailgun reported this minor-impact incident on its official status page on Sep 30, 2024, 20:47 UTC. It was resolved after 3h 42m.

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Sep 30, 2024, 20:47 UTC
started
Oct 1, 2024, 00:29 UTC
resolved
3h 42m
duration
Minor
impact

Affected components

  • SMTP
  1. resolvedOct 1, 2024, 00:29 UTC

    This incident has been resolved.

  2. monitoringSep 30, 2024, 23:38 UTC

    A fix has been implemented and we are monitoring the results.

  3. investigatingSep 30, 2024, 20:47 UTC

    We are currently experiencing elevated timeouts when sending email via SMTP in US regions. Investigation is underway.

What APIStatus.watch saw

Our 5-minute checks didn't record a change in Mailgun's overall status around this incident. Smaller or regional incidents often leave a provider's overall status green.

How often does Mailgun have incidents?

Mailgun reported 10 incidents in the last 90 days, 5 of them major or critical. A typical incident lasted 1h 17m. See Mailgun's uptime and incident history

Mailgun incident on Sep 30, 2024: US Region(s): Elevated SMTP Connection Latency / Timeouts · APIStatus.watch