Major impactResolvedCollaboration

Miro outage: Potential issue with Sign up and Magic Link emails not being sent

Miro reported this major-impact incident on its official status page on Jun 23, 2025, 06:05 UTC. It was resolved after 2h 51m.

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Jun 23, 2025, 06:05 UTC
started
Jun 23, 2025, 08:56 UTC
resolved
2h 51m
duration
Major
impact
  1. resolvedJun 23, 2025, 08:56 UTC

    The issue affecting sign in for new accounts has been fully resolved. We apologize for the inconvenience caused and appreciate your understanding. If you continue to experience any issues, please reach out to our support team.

  2. monitoringJun 23, 2025, 07:26 UTC

    We have implemented a fix. Our team will continue to monitor the systems closely to ensure stability. We advise users to try again if they did not receive a sign in email

  3. identifiedJun 23, 2025, 06:55 UTC

    We identified the cause of the sign-in issue. The issue is related to new accounts only. We are actively working on a fix to restore normal performance. We will provide further updates in 30 minutes.

  4. investigatingJun 23, 2025, 06:05 UTC

    We are currently investigating reports of users not receiving emails allowing them to login when they first register. Our engineering team is working to identify the root cause and will provide updates as we learn more. We apologize for any inconvenience this may cause and appreciate your patience.

What APIStatus.watch saw

Our 5-minute checks didn't record a change in Miro's overall status around this incident. Smaller or regional incidents often leave a provider's overall status green.

How often does Miro have incidents?

Miro reported 2 incidents in the last 90 days, 2 of them major or critical. A typical incident lasted 10h 14m. See Miro's uptime and incident history

Miro outage on Jun 23, 2025: Potential issue with Sign up and Magic Link emails not being sent · APIStatus.watch