Mixpanel incident: Query API Degraded Performance

Affected components

• Application Availability (EU)
• Application Availability (IN)
• Application Availability (US)

1. resolvedJun 30, 2026, 03:30 UTC

   This incident has been resolved.

2. monitoringJun 30, 2026, 02:15 UTC

   A fix has been implemented and we are monitoring the results.

3. identifiedJun 29, 2026, 22:42 UTC

   Query latency has stabilized, though our team continues to investigate the underlying cause of the degraded performance. We will continue to post updates as our investigation progresses. Thank you for your patience.

4. identifiedJun 29, 2026, 21:04 UTC

   The issue has been identified and a fix is being implemented.

5. investigatingJun 29, 2026, 19:47 UTC

   Mixpanel is experiencing degraded performance with our Query API, including increased latency. You may see slow-loading reports or query errors. We appreciate your patience while our engineers work to restore normal functionality. We will post progress updates on our status page. If you have any questions, please <a href="https://mixpanel.com/get-support">contact support.</a>

What APIStatus.watch saw

Our 5-minute checks didn't record a change in Mixpanel's overall status around this incident. Smaller or regional incidents often leave a provider's overall status green.

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How often does Mixpanel have incidents?

Mixpanel reported 4 incidents in the last 90 days, 2 of them major or critical. A typical incident lasted 4h 59m. See Mixpanel's uptime and incident history