MongoDB Atlas outage: Elevated errors on VoyageAI APIs

Affected components

• VoyageAI Embedding and Reranking Models

1. resolvedAug 3, 2026, 21:18 UTC

   The system has returned to normal operation.

2. monitoringAug 3, 2026, 19:02 UTC

   A fix has been applied and we are monitoring the system.

3. investigatingAug 3, 2026, 18:47 UTC

   VoyageAI APIs are experiencing elevated 5xx errors. We are investigating the issue.

What APIStatus.watch saw

Our 5-minute checks didn't record a change in MongoDB Atlas's overall status around this incident. Smaller or regional incidents often leave a provider's overall status green.

Other services with incidents at the same time

Overlapping incidents aren't necessarily related.

• Snowflake: INC20000129Critical · Aug 3, 2026, 14:11 UTC
• Supabase: Management API Performance DegradationMinor · Jul 31, 2026, 18:36 UTC
• Intercom: Inbox experience degraded performanceMinor · Aug 3, 2026, 14:22 UTC
• Supabase: Project Upgrade DelaysMinor · Aug 3, 2026, 15:28 UTC
• LiveKit: Sessions view not populating in the Cloud DashboardMinor · Aug 3, 2026, 15:30 UTC

How often does MongoDB Atlas have incidents?

MongoDB Atlas reported 15 incidents in the last 90 days, 7 of them major or critical. A typical incident lasted 2h 31m. See MongoDB Atlas's uptime and incident history