Major impactResolvedCommunication

Twilio outage: Issues using Speech-to-Text when using DeepGram for ConversationRelay

Twilio reported this major-impact incident on its official status page on Aug 3, 2026, 16:47 UTC. It was resolved after 2h 43m.

Right now Twilio is operational. Live Twilio status →

🔔 Get alerted when Twilio has issuesFree · email alerts · no credit card
Aug 3, 2026, 16:47 UTC
started
Aug 3, 2026, 19:30 UTC
resolved
2h 43m
duration
Major
impact

Timeline

updates from Twilio's status page ↗
  1. resolvedAug 3, 2026, 19:30 UTC

    The issue with Deepgram speech models nova-2 and nova-3 for Conversation Relay has been resolved and it is operating normally at this time.

What APIStatus.watch saw

Our 5-minute checks didn't record a change in Twilio's overall status around this incident. Smaller or regional incidents often leave a provider's overall status green.

Other services with incidents at the same time

Overlapping incidents aren't necessarily related.

How often does Twilio have incidents?

Twilio reported 501 incidents in the last 90 days, 2 of them major or critical. A typical incident lasted 5h 49m. See Twilio's uptime and incident history

← Previous: SMS Delivery Delays from Twilio Phone Numbers to Ooredoo Kuwait (Aug 3, 2026)Next: SMS Delivery Delays from a Subset of Twilio Alphanumeric Sender IDs and Long Codes to MTN Zambia (Aug 3, 2026) →
Twilio outage on Aug 3, 2026: Issues using Speech-to-Text when using DeepGram for ConversationRelay · APIStatus.watch