MongoDB Atlas outage: MongoDB Atlas: Email notifications may be failing

Affected components

• MongoDB Cloud

1. resolvedMar 2, 2026, 16:28 UTC

   This incident has been resolved. Email notifications are being sent successfully.

2. investigatingMar 2, 2026, 15:50 UTC

   We are currently investigating this issue. Some users may not be receiving emails from MongoDB. We are looking into the cause and will provide an update as soon as we know more.

What APIStatus.watch saw

Our 5-minute checks didn't record a change in MongoDB Atlas's overall status around this incident. Smaller or regional incidents often leave a provider's overall status green.

Other services with incidents at the same time

Overlapping incidents aren't necessarily related.

• Snowflake: AWS - Middle East (UAE): INC0152681Critical · Mar 1, 2026, 13:33 UTC
• Grafana Cloud: Complete outage in prod-me-central-1Critical · Mar 2, 2026, 06:43 UTC
• Smartsheet: Brandfolder Monthly Reports DelayedMajor · Feb 27, 2026, 21:55 UTC
• Confluent Cloud: Elevated error rates in AWS me-south-1 and me-central-1 regionsMajor · Mar 2, 2026, 07:19 UTC

How often does MongoDB Atlas have incidents?

MongoDB Atlas reported 15 incidents in the last 90 days, 7 of them major or critical. A typical incident lasted 2h 31m. See MongoDB Atlas's uptime and incident history