Mux incident: Live stream disconnections

Affected components

• Mux Video - Live

1. resolvedJun 25, 2026, 16:48 UTC

   A small number of live streams were disconnected around 13:10 UTC, ending the corresponding Asset. Active live streams were able to reconnect and resume, and there is no long term impact to DVR or VOD content from affected live streams other than resuming on a new Asset ID. All systems are currently green.

2. investigatingJun 25, 2026, 13:56 UTC

   We are investigating an incident which caused the disconnection of multiple live streams at 13:11 UTC.

What APIStatus.watch saw

Our 5-minute checks didn't record a change in Mux's overall status around this incident. Smaller or regional incidents often leave a provider's overall status green.

Other services with incidents at the same time

Overlapping incidents aren't necessarily related.

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• Confluent Cloud: Increased error rates in Metrics APIMajor · Jun 25, 2026, 15:59 UTC
• Smartsheet: Increased spam activity with Smartsheet FormsMinor · Jun 18, 2026, 21:42 UTC
• Snyk: Third-Party Vendor Security Incident (Klue)Minor · Jun 19, 2026, 23:15 UTC

How often does Mux have incidents?

Mux reported 6 incidents in the last 90 days, 3 of them major or critical. A typical incident lasted 7h 28m. See Mux's uptime and incident history