Mux outage: Increased error in Video Live and VOD

Affected components

• Mux Video - Live
• Mux Video - VOD

1. resolvedJun 18, 2026, 13:18 UTC

   This incident has been resolved.

2. monitoringJun 18, 2026, 11:31 UTC

   Video delivery for Live and VOD in the impacted region has returned to normal operations.  The impacted time frame was 9:30 - 10:30 UTC.  We are continuing to monitor.

3. identifiedJun 18, 2026, 10:57 UTC

   We've identified an issue with a CDN provider in the impacted regions. We are seeing recovery, and continuing to monitor.

4. investigatingJun 18, 2026, 10:16 UTC

   We are experiencing increased errors with delivery across Live and VOD in Europe regions  and are actively investigating.

What APIStatus.watch saw

Our 5-minute checks didn't record a change in Mux's overall status around this incident. Smaller or regional incidents often leave a provider's overall status green.

Other services with incidents at the same time

Overlapping incidents aren't necessarily related.

• Akamai: Edge Delivery - HTTP Content Delivery in EuropeMinor · Jun 5, 2026, 16:36 UTC
• Snyk: Data Freshness delay in Issues API for customers on app.snyk.ioMinor · Jun 16, 2026, 04:52 UTC
• HashiCorp Vault: Vault RadarMinor · Jun 16, 2026, 18:29 UTC
• Mailgun: Partial Delay in Event Processing for US RegionMinor · Jun 18, 2026, 08:34 UTC
• Pinecone: Some initial queries to infrequently read namespaces incorrectly returning empty resultsMinor · Jun 18, 2026, 10:00 UTC

How often does Mux have incidents?

Mux reported 6 incidents in the last 90 days, 3 of them major or critical. A typical incident lasted 7h 28m. See Mux's uptime and incident history