Minor impactResolvedMedia

Mux incident: Elevated errors going live

Mux reported this minor-impact incident on its official status page on Dec 2, 2025, 18:50 UTC. It was resolved after 2h 16m.

Right now Mux is operational. Live Mux status →

🔔 Get alerted when Mux has issuesFree · email alerts · no credit card

Dec 2, 2025, 18:50 UTC

started

Dec 2, 2025, 21:06 UTC

resolved

2h 16m

duration

Minor

impact

Affected components

Mux Video - Live

Timeline

updates from Mux's status page ↗

resolvedDec 2, 2025, 21:06 UTC
This incident has been resolved.
monitoringDec 2, 2025, 18:59 UTC
A fix has been implemented and we are monitoring the results.
identifiedDec 2, 2025, 18:50 UTC
Starting around 18:17:00 UTC on December 2nd, we noticed elevated error rates for people attempting to start new live streams. Our team has identified the issue and are working on a resolution.

What APIStatus.watch saw

Our 5-minute checks didn't record a change in Mux's overall status around this incident. Smaller or regional incidents often leave a provider's overall status green.

Other services with incidents at the same time

Overlapping incidents aren't necessarily related.

Contentful: CMA Usage reporting and Audit Logs missing fieldsMinor · Dec 2, 2025, 15:12 UTC

How often does Mux have incidents?

Mux reported 6 incidents in the last 90 days, 3 of them major or critical. A typical incident lasted 7h 28m. See Mux's uptime and incident history

← Previous: Increase in error rates for image delivery (Nov 20, 2025)Next: Mux Data Monitoring Failing to Load (Dec 5, 2025) →