New Relic incident: Data Irregularities - US Region

Affected components

• Alert Notifications : US - APM : US
• Alert Notifications : US - Browser : US
• Alert Notifications : US - Infrastructure : US
• Alert Notifications : US - Logs : US
• Alert Notifications : US - Mobile : US
• Alert Notifications : US - NRQL : US
• Alert Notifications : US - Serverless : US
• Alert Notifications : US - Synthetics : US
• Data Ingest : US - APM Agent : US
• Data Ingest : US - Browser Agent : US
• Data Ingest : US - Event API : US
• Data Ingest : US - Incident Intelligence API : US
• Data Ingest : US - Infrastructure Agent : US
• Data Ingest : US - Log API : US
• Data Ingest : US - Metric API : US
• Data Ingest : US - Mobile Agent : US
• Data Ingest : US - OTLP API : US
• Data Ingest : US - Synthetics : US
• Data Ingest : US - Trace API : US

1. resolvedMar 20, 2026, 16:10 UTC

   We have resolved this service interruption and impacted services have returned to normal operation. Between 15:10 UTC and 16:08 UTC, some customers in the US region with Azure integrations may have experiencde errors when sending data to New Relic, issues in viewing data in real time, and delayed or missing alert notifications related to real time data. Impacted data may not be recoverable.

2. investigatingMar 20, 2026, 15:59 UTC

   We are seeing recovery for Azure integrations at this time. Some customers in the US region with Azure integrations may experience errors when sending data to New Relic, issues in viewing data in real time, and delayed or missing alert notifications related to real time data. Impacted data may not be recoverable.

3. investigatingMar 20, 2026, 15:53 UTC

   We are investigating a service interruption where some customers in the US region with Azure integrations may experience 5xx errors when sending data to New Relic, issues in viewing data in real time, and delayed or missing alert notifications related to real time data. Impacted data may not be recoverable.

4. investigatingMar 20, 2026, 15:52 UTC

   We are investigating a service interruption where some customers in the US region with Azure integrations may experience 5xx errors when sending data to New Relic, issues in viewing data in real time, and delayed or missing alert notifications related to real time data. Impacted data may not be recoverable.

What APIStatus.watch saw

Our 5-minute checks didn't record a change in New Relic's overall status around this incident. Smaller or regional incidents often leave a provider's overall status green.

Other services with incidents at the same time

Overlapping incidents aren't necessarily related.

• MongoDB Atlas: MongoDB Atlas for Government: SSO login failures for some usersMinor · Mar 19, 2026, 00:24 UTC

How often does New Relic have incidents?

New Relic reported 2 incidents in the last 90 days, 1 of them major or critical. A typical incident lasted 1h 26m. See New Relic's uptime and incident history