New Relic incident: Data Irregularities - US Region

Affected components

• APM Agent : US
• Browser Agent : US
• Event API : US
• Incident Intelligence API : US
• Infrastructure Agent : US
• Log API : US
• Metric API : US
• Mobile Agent : US
• OTLP API : US
• Synthetics : US
• Trace API : US

1. resolvedOct 7, 2025, 18:48 UTC

   Between 16:20 UTC and 17:28 UTC on Tuesday, October 7th, 2025, some customers in the US region may have experienced delays in data appearing within the New Relic UI. Alert notifications may have also been delayed as a result. We have investigated and resolved this service interruption and impacted services have returned to normal operations.

2. investigatingOct 7, 2025, 17:34 UTC

   Some customers in the US region may be experiencing a delay in data appearing within the New Relic UI. Alert notifications may also be delayed as a result.

3. investigatingOct 7, 2025, 17:04 UTC

   We are investigating a potential service interruption that may impact some customers. Please continue to monitor this page for updates.

What APIStatus.watch saw

Our 5-minute checks didn't record a change in New Relic's overall status around this incident. Smaller or regional incidents often leave a provider's overall status green.

Other services with incidents at the same time

Overlapping incidents aren't necessarily related.

• RevenueCat: Scheduled Data Exports delayedMajor · Oct 7, 2025, 09:13 UTC

How often does New Relic have incidents?

New Relic reported 2 incidents in the last 90 days, 1 of them major or critical. A typical incident lasted 1h 26m. See New Relic's uptime and incident history