New Relic incident: APM Dashboards lag in US region, no impact to alerts

Affected components

• APM Agent : US

1. resolvedMay 24, 2025, 07:45 UTC

   Between 04:35 May 24 UTC and 07:34 May 24 UTC some customers in the US region may have experienced delayed APM data in dashboards. We have resolved this interruption and impacted services have returned to normal operations.

2. investigatingMay 24, 2025, 07:11 UTC

   Starting 04:35 May 24 UTC some customers in the US region may experience delayed APM data in dashboards. We have reduced the latency at this point and are investigating further.

3. identifiedMay 24, 2025, 06:09 UTC

   Some customers in the US region may be experiencing delayed APM data in dashboards.

What APIStatus.watch saw

Our 5-minute checks didn't record a change in New Relic's overall status around this incident. Smaller or regional incidents often leave a provider's overall status green.

How often does New Relic have incidents?

New Relic reported 2 incidents in the last 90 days, 1 of them major or critical. A typical incident lasted 1h 26m. See New Relic's uptime and incident history