New Relic reported this minor-impact incident on its official status page on May 25, 2025, 01:34 UTC. It was resolved after 1h 27m.
Right now New Relic is operational. Live New Relic status →
Beginning at 01:00 and 02:58 May 25 UTC, some customers in the US region may have experienced delayed APM data in queries, charts, and dashboards as well as delayed or missing alert notifications for related data. We suppressed alerts from 01:32 to 02:58 May 25 UTC. We have resolved this interruption and impacted services have returned to normal operations.
Beginning at 01:00 May 25 UTC some customers in the US region may be experiencing delayed APM data in queries, charts, and dashboards as well as delayed or missing alert notifications for related data. We have reduced the latency at this point and are investigating further. To prevent our customers from receiving a high volume of false positive alert notifications, we have temporarily suppressed notifications for affected data.
Beginning at 01:00 May 25 UTC some customers in the US region may be experiencing delayed APM data in queries, charts, and dashboards as well as delayed or missing alert notifications for related data. To prevent our customers from receiving a high volume of false positive alert notifications, we have temporarily suppressed notifications for affected data.
Some customers in the US region may be experiencing delayed APM data in queries, charts, and dashboards as well as delayed or missing alert notifications for related data. To prevent our customers from receiving a high volume of false positive alert notifications, we have temporarily suppressed notifications for affected data.
Our 5-minute checks didn't record a change in New Relic's overall status around this incident. Smaller or regional incidents often leave a provider's overall status green.
Overlapping incidents aren't necessarily related.
New Relic reported 2 incidents in the last 90 days, 1 of them major or critical. A typical incident lasted 1h 26m. See New Relic's uptime and incident history