Major impactResolvedMonitoring

New Relic outage: Data Irregularities in US Region

New Relic reported this major-impact incident on its official status page on Nov 2, 2026, 13:43 UTC. It was resolved after 23 min.

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Nov 2, 2026, 13:43 UTC
started
Nov 2, 2026, 14:06 UTC
resolved
23 min
duration
Major
impact

Affected components

  • Browser Agent : US
  • Mobile Agent : US
  1. resolvedNov 2, 2026, 14:06 UTC

    Between 13:09 and 13:58 UTC on November 2nd, we experienced an issue in the US region where some customers may have experienced a delay in queries, charts, and dashboards as well as delayed or missing alert notifications for related data. The issue is now resolved and our services are operating as expected.

  2. investigatingNov 2, 2026, 13:45 UTC

    We are investigating an issue where some customers in the US region may experience a delay in queries, charts, and dashboards as well as delayed or missing alert notifications for related data. Our engineering teams are engaged and are actively working to resolved the issue.

  3. investigatingNov 2, 2026, 13:43 UTC

    We are investigating an issue where some customers in the US region may experience a delay in queries, charts, and dashboards as well as delayed or missing alert notifications for related data. Our engineering teams are engaged and are actively working to resolved the issue.

What APIStatus.watch saw

  • Nov 2, 2026, 13:44 UTCoperational → degraded
  • Nov 2, 2026, 14:09 UTCdegraded → operational

Other services with incidents at the same time

Overlapping incidents aren't necessarily related.

How often does New Relic have incidents?

New Relic reported 4 incidents in the last 90 days, 3 of them major or critical. A typical incident lasted 1h 4m. See New Relic's uptime and incident history