OneSignal incident: Journey / Event Streams/Outbound Data Integrations - delayed processing

1. resolvedJul 20, 2026, 18:00 UTC

   The issue has been resolved. All impacted systems are operating normally since 11:00 AM PT Monday.

2. investigatingJul 20, 2026, 15:27 UTC

   We are still investigating the issue. Journeys and Event Streams/ Outbound Data Integrations are delayed. We will provide another update in 20 minutes.

3. investigatingJul 20, 2026, 15:16 UTC

   We are still investigating the issue. We will provide another update in 20 minutes

4. investigatingJul 20, 2026, 14:51 UTC

   **What’s happening:** Journeys and webhook integrations are experiencing delayed processing. **Who’s affected:** All customers using Journeys or Webhook integrations are impacted. **Current Status:** We are investigating the issue and will provide an update in 20 minutes.

What APIStatus.watch saw

Our 5-minute checks didn't record a change in OneSignal's overall status around this incident. Smaller or regional incidents often leave a provider's overall status green.

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How often does OneSignal have incidents?

OneSignal reported 9 incidents in the last 90 days, 3 of them major or critical. A typical incident lasted 1h 29m. See OneSignal's uptime and incident history