OpenAI incident: Degraded experience with ChatGPT app connections using CIMD

1. resolvedOct 23, 2026, 23:43 UTC

   All impacted services have now fully recovered.

2. monitoringOct 23, 2026, 23:17 UTC

   Some ChatGPT app connections experienced failures when connecting a new app or refreshing an existing connection. The affected authentication metadata endpoint is available again, and we are monitoring recovery.

3. monitoringOct 23, 2026, 23:10 UTC

   We have applied the mitigation and are monitoring the recovery.

4. investigatingOct 23, 2026, 22:52 UTC

   We are investigating the issue for the listed services.

What APIStatus.watch saw

• Oct 23, 2026, 22:53 UTCoperational → degraded
• Oct 23, 2026, 23:43 UTCdegraded → operational

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How often does OpenAI have incidents?

OpenAI reported 50 incidents in the last 90 days, 9 of them major or critical. A typical incident lasted 1h 21m. See OpenAI's uptime and incident history