Twilio incident: Voice Call Post Dial Delay from Twilio Phone Numbers to Chile

Affected components

• Voice, Latin America

1. monitoringOct 24, 2026, 05:13 UTC

   We have observed a recovery in voice calls from Twilio Phone Numbers to network subscribers on multiple networks in Chile and are monitoring service stability. We will provide another update in 8 hours or as soon as more information becomes available.

2. monitoringOct 24, 2026, 01:00 UTC

   We have observed a recovery in voice calls from Twilio Phone Numbers to network subscribers in Chile and are monitoring service stability. We will provide another update in 4 hours or as soon as more information becomes available.

3. monitoringOct 23, 2026, 22:59 UTC

   We have observed a recovery in voice calls from Twilio Phone Numbers to network subscribers in Chile and are monitoring service stability. We will provide another update in 2 hours or as soon as more information becomes available.

4. investigatingOct 23, 2026, 22:05 UTC

   Twilio customers may be experiencing voice call post dial delay from Twilio Phone Numbers to network subscribers in Chile. Our team is actively investigating this issue. We will provide another update in 8 hours or as soon as more information becomes available.

5. investigatingOct 23, 2026, 17:59 UTC

   Twilio customers may be experiencing voice call post dial delay from Twilio Phone Numbers to network subscribers in Chile. Our team is actively investigating this issue. We will provide another update in 4 hours or as soon as more information becomes available.

6. investigatingOct 23, 2026, 15:54 UTC

   Twilio customers may be experiencing voice call post dial delay from Twilio Phone Numbers to network subscribers in Chile. Our team is actively investigating this issue. We will provide another update in 2 hours or as soon as more information becomes available.

7. investigatingOct 23, 2026, 14:53 UTC

   Twilio customers may be experiencing voice call post dial delay from Twilio Phone Numbers to network subscribers in Chile. Our team is actively investigating this issue. We will provide another update in 1 hour or as soon as more information becomes available.

What APIStatus.watch saw

Our 5-minute checks didn't record a change in Twilio's overall status around this incident. Smaller or regional incidents often leave a provider's overall status green.

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How often does Twilio have incidents?

Twilio reported 506 incidents in the last 90 days, 2 of them major or critical. A typical incident lasted 6h. See Twilio's uptime and incident history