OpenAI outage: Elevated errors affecting ChatGPT Work mode

1. resolvedSep 17, 2026, 20:24 UTC

   All impacted services have now fully recovered.

2. identifiedSep 17, 2026, 19:57 UTC

   We are still implementing the mitigation.

3. investigatingSep 17, 2026, 19:38 UTC

   We are investigating the issue for the listed services.

4. investigatingSep 17, 2026, 19:03 UTC

   We are investigating the issue for the listed services. Some users may experience failures when starting or running Work tasks.

What APIStatus.watch saw

• Sep 17, 2026, 19:05 UTCoperational → partial outage
• Sep 17, 2026, 20:25 UTCpartial outage → operational

Other services with incidents at the same time

Overlapping incidents aren't necessarily related.

• Discord: Issue / Delay in establishing call connectionMajor · Sep 17, 2026, 18:18 UTC
• Twilio: Voice Call Failures from a Subset of Twilio Phone Numbers to Hong KongMinor · Sep 12, 2026, 00:16 UTC
• Telnyx: SMS Delivery — Encoding Issues on Outbound Messages to T-MobileMinor · Sep 15, 2026, 21:57 UTC
• Cloudflare: Replicate Pruna issueMinor · Sep 17, 2026, 01:09 UTC
• Cursor: Investigating service degradation — Cloud Agents and AutomationsMinor · Sep 17, 2026, 15:20 UTC
• Cloudflare: Network Performance Issues in Ashburn, VA, United StatesMinor · Sep 17, 2026, 18:29 UTC
• Amplitude: Realtime Data Pipeline DelayMinor · Sep 17, 2026, 20:05 UTC

How often does OpenAI have incidents?

OpenAI reported 18 incidents in the last 90 days, 4 of them major or critical. A typical incident lasted 52 min. See OpenAI's uptime and incident history