OpenAI incident: Elevated errors in ChatGPT Work

1. resolvedSep 16, 2026, 19:34 UTC

   All impacted services have now fully recovered.

2. monitoringSep 16, 2026, 19:20 UTC

   We have applied the mitigation and are monitoring the recovery.

3. investigatingSep 16, 2026, 19:15 UTC

   We are continuing to investigate elevated errors affecting ChatGPT Work. We will provide updates as we learn more.

4. investigatingSep 16, 2026, 18:44 UTC

   We are investigating elevated errors affecting ChatGPT Work. We will provide updates as we learn more.

What APIStatus.watch saw

• Sep 16, 2026, 18:45 UTCoperational → degraded
• Sep 16, 2026, 19:35 UTCdegraded → operational

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How often does OpenAI have incidents?

OpenAI reported 18 incidents in the last 90 days, 4 of them major or critical. A typical incident lasted 52 min. See OpenAI's uptime and incident history