Major impactResolvedCloud

OVHcloud outage: [SBG5/7][Compute - Instance] - Compute Instance Incident Notification

OVHcloud reported this major-impact incident on its official status page on Nov 1, 2026, 17:56 UTC. It was resolved after 1h 45m.

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Nov 1, 2026, 17:56 UTC
started
Nov 1, 2026, 19:41 UTC
resolved
1h 45m
duration
Major
impact

Affected components

  • SBG5
  • SBG7
  1. resolvedNov 1, 2026, 19:41 UTC

    We are pleased to inform you that the incident affecting our Compute - Instance offering has been resolved. <b>Start time :</b> 01/11/2026 17:55 UTC <b>End time :</b> 01/11/2026 19:30 UTC <b>Root Cause :</b> A service disruption occurred due to an unexpected infrastructure malfunction. We apologize for any inconvenience caused and appreciate your understanding.

  2. identifiedNov 1, 2026, 18:48 UTC

    We have new information regarding the incident that affects your service(s). Please find below an update on the situation : <b>Update :</b> Some instances in the SBG7 region are temporarily unreachable as well. <b>Ongoing Actions :</b> The incident has been identified and our teams are mobilised to restore service as quickly as possible. We will keep you updated on the progress and resolution. We apologize for any inconvenience caused and appreciate your understanding.

  3. identifiedNov 1, 2026, 17:56 UTC

    We are currently experiencing an ongoing incident. We have determined the origin of the issue affecting our Compute - Instance offering in the specific SBG5 region. Here are some supplementary details : <b>Start time :</b> 01/11/2026 17:55 UTC <b>Impacted Service(s) :</b> Some instances in the SBG5 region are temporarily unreachable. <b>Customers Impact :</b> Some customers are temporarily unable to access instances located in the specified region. <b>Root Cause :</b> A service disruption occurred due to an unexpected infrastructure malfunction. <b>Ongoing Actions :</b> The incident has been identified and our teams are mobilised to restore service as quickly as possible. We will keep you updated on the progress and resolution. We apologize for any inconvenience caused and appreciate your understanding.

What APIStatus.watch saw

  • Nov 1, 2026, 17:59 UTCoperational → partial outage
  • Nov 1, 2026, 19:44 UTCpartial outage → operational

Other services with incidents at the same time

Overlapping incidents aren't necessarily related.

How often does OVHcloud have incidents?

OVHcloud reported 51 incidents in the last 90 days, 33 of them major or critical. A typical incident lasted 3h 22m. See OVHcloud's uptime and incident history