Shippo incident: UPS Service Degradation

Affected components

• UPS

1. investigatingNov 1, 2026, 16:32 UTC

   Hi Team, we are currently seeing an interruption in UPS tracking events from the carrier. Tracking information will be unavailable. We have reached out to UPS and are actively monitoring the situation. We will provide a further update as soon as we receive one from the carrier.

What APIStatus.watch saw

Our 5-minute checks didn't record a change in Shippo's overall status around this incident. Smaller or regional incidents often leave a provider's overall status green.

Other services with incidents at the same time

Overlapping incidents aren't necessarily related.

• OVHcloud: [SBG5/7][Compute - Instance] - Compute Instance Incident NotificationMajor · Nov 1, 2026, 17:56 UTC
• Akamai: Edge Delivery issues between Indonesia and SingaporeMinor · Oct 25, 2026, 13:44 UTC
• Linode: Connectivity Issue between ID-CGK (Jakarta) and SG-SIN-2 (Singapore 2)Minor · Oct 25, 2026, 13:54 UTC
• Twilio: Voice Call Failures from Twilio Phone Numbers to RomaniaMinor · Oct 26, 2026, 13:09 UTC
• Twilio: Voice Call Failures From Twilio Phone Numbers to GermanyMinor · Oct 27, 2026, 09:00 UTC
• Twilio: MMS Delivery Delays from a Subset of Twilio Long Codes to C-Spire United StatesMinor · Oct 27, 2026, 21:31 UTC
• Twilio: Silent Network Authentication (SNA) Failure Increase on Indosat in IndonesiaMinor · Oct 28, 2026, 12:14 UTC
• Linode: Service Issue - US-Southeast (Atlanta)Minor · Oct 31, 2026, 17:49 UTC
• Fly.io: Outbound IPv4 connectivity failures in ARN, JNB, and GRUMinor · Nov 1, 2026, 18:50 UTC

How often does Shippo have incidents?

Shippo reported 90 incidents in the last 90 days, 56 of them major or critical. A typical incident lasted 2h 13m. See Shippo's uptime and incident history