OVHcloud outage: [GRA5/7/9/11][Public Cloud] - Some Instances incident notification

Affected components

• GRA11
• GRA5
• GRA7
• GRA9

1. resolvedSep 22, 2026, 12:55 UTC

   We are pleased to inform you that the incident affecting our Public Cloud offering has been resolved. <b>Start time :</b> 22/09/2026 08:33 UTC <b>End time :</b> 22/09/2026 10:11 UTC <b>Root Cause :</b> This incident was caused by an unexpected infrastructure malfunction. We apologize for any inconvenience caused and appreciate your understanding.

2. identifiedSep 22, 2026, 09:46 UTC

   We are currently experiencing an incident affecting our Public Cloud offering in the GRA5/7/9/11 regions. The root cause has been identified. Here are some supplementary details : <b>Start time :</b> 22/09/2026 08:33 UTC <b>Impacted Service(s) :</b> Some instances in the GRA region are unavailable. <b>Customers Impact :</b> Customers are temporarily unable to access their instances located on the specified regions. <b>Root Cause :</b> This incident is caused by an unexpected infrastructure malfunction. <b>Ongoing Actions :</b> Our teams are actively working to restore service as quickly as possible. We will keep you updated on the progress and resolution. We apologize for any inconvenience caused and appreciate your understanding.

3. investigatingSep 22, 2026, 09:24 UTC

   We are currently experiencing an incident affecting our Public Cloud offering in the GRA5/7/9/11 regions. The root cause has been identified. Here are some supplementary details : <b>Start time :</b> 22/09/2026 08:33 UTC <b>Impacted Service(s) :</b> Some instances in the GRA region are unavailable. <b>Customers Impact :</b> Customers are temporarily unable to access their instances located on the specified regions. <b>Root Cause :</b> This incident is caused by an unexpected infrastructure malfunction. <b>Ongoing Actions :</b> Our teams are actively working to restore service as quickly as possible. We will keep you updated on the progress and resolution. We apologize for any inconvenience caused and appreciate your understanding.

What APIStatus.watch saw

Our 5-minute checks didn't record a change in OVHcloud's overall status around this incident. Smaller or regional incidents often leave a provider's overall status green.

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How often does OVHcloud have incidents?

OVHcloud reported 39 incidents in the last 90 days, 30 of them major or critical. A typical incident lasted 3h 19m. See OVHcloud's uptime and incident history