Pinecone outage: [Serverless][AWS][us-west-2] 5xx errors and longer response times on upsert requests for some indexes.

Affected components

• AWS us-west-2

1. resolvedMay 25, 2026, 15:00 UTC

   This incident has been resolved.

2. monitoringMay 25, 2026, 14:32 UTC

   A fix has been implemented and we are monitoring the results.

3. identifiedMay 25, 2026, 14:06 UTC

   The issue has been identified and a fix is being implemented.

4. investigatingMay 25, 2026, 13:41 UTC

   We are currently investigating this issue.

What APIStatus.watch saw

Our 5-minute checks didn't record a change in Pinecone's overall status around this incident. Smaller or regional incidents often leave a provider's overall status green.

Other services with incidents at the same time

Overlapping incidents aren't necessarily related.

• Mailgun: Delayed sending in EUCritical · May 25, 2026, 12:18 UTC
• Linode: [Fragnesia] Linux Privilege Escalation VulnerabilityMinor · May 13, 2026, 21:02 UTC
• Akamai: Reporting Issues affecting URL Traffic and URL Responses reportsMinor · May 19, 2026, 10:13 UTC
• Snyk: Snyk Tests for Gradle projects DegradationMinor · May 22, 2026, 02:29 UTC
• Linode: Service Issue - Paris (FR-PAR3)Minor · May 22, 2026, 11:22 UTC
• Vercel: Delays Loading Runtime LogsMinor · May 25, 2026, 14:58 UTC

How often does Pinecone have incidents?

Pinecone reported 9 incidents in the last 90 days, 6 of them major or critical. A typical incident lasted 1h 15m. See Pinecone's uptime and incident history