Pinecone incident: Pinecone Console loading slowly for some users

Affected components

• Console

1. resolvedMay 6, 2026, 15:20 UTC

   This incident has been resolved.

2. monitoringMay 6, 2026, 15:15 UTC

   The hosting provider for app.pinecone.io experienced increased errors and latency starting at 15:00 UTC. At 15:15 UTC, they implemented a fix and are continuing to monitor the impact. This incident did not impact Pinecone APIs or services.

3. investigatingMay 6, 2026, 15:00 UTC

   We are currently investigating this issue.

What APIStatus.watch saw

Our 5-minute checks didn't record a change in Pinecone's overall status around this incident. Smaller or regional incidents often leave a provider's overall status green.

Other services with incidents at the same time

Overlapping incidents aren't necessarily related.

• Intercom: Investigating: Compromised version of intercom-client npm package and intercom-phpMinor · Apr 30, 2026, 16:58 UTC

How often does Pinecone have incidents?

Pinecone reported 9 incidents in the last 90 days, 6 of them major or critical. A typical incident lasted 1h 15m. See Pinecone's uptime and incident history