Pinecone outage: [AWS][us-east-1] 5xx errors for some requests on some indexes

Affected components

• AWS us-east-1

1. resolvedMay 6, 2026, 20:30 UTC

   This incident has been resolved.

2. monitoringMay 6, 2026, 20:14 UTC

   A fix has been implemented and we are monitoring the results.

3. identifiedMay 6, 2026, 20:08 UTC

   The issue has been identified and a fix is being implemented.

4. investigatingMay 6, 2026, 20:02 UTC

   We are currently investigating this issue.

What APIStatus.watch saw

Our 5-minute checks didn't record a change in Pinecone's overall status around this incident. Smaller or regional incidents often leave a provider's overall status green.

Other services with incidents at the same time

Overlapping incidents aren't necessarily related.

• CircleCI: Some Pipelines are being lostMajor · May 6, 2026, 19:42 UTC
• LiveKit: Outbound SRTP calls are failingMajor · May 6, 2026, 19:46 UTC
• Intercom: Investigating: Compromised version of intercom-client npm package and intercom-phpMinor · Apr 30, 2026, 16:58 UTC
• Snyk: Snyk Recurring Tests DelayedMinor · May 6, 2026, 15:32 UTC
• Mailgun: Automatic Sender Security Records Not ProvisioningMinor · May 6, 2026, 15:40 UTC

How often does Pinecone have incidents?

Pinecone reported 9 incidents in the last 90 days, 6 of them major or critical. A typical incident lasted 1h 15m. See Pinecone's uptime and incident history