Major impactResolvedDatabases

Pinecone outage: [Serverless][AWS][us-east-1] 5xx errors on some read path operations

Pinecone reported this major-impact incident on its official status page on Nov 24, 2025, 17:28 UTC. It was resolved after 1h 2m.

Right now Pinecone is operational. Live Pinecone status →

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Nov 24, 2025, 17:28 UTC
started
Nov 24, 2025, 18:30 UTC
resolved
1h 2m
duration
Major
impact

Affected components

  • AWS us-east-1

Timeline

updates from Pinecone's status page ↗
  1. resolvedNov 24, 2025, 18:30 UTC

    This incident has been resolved.

  2. monitoringNov 24, 2025, 17:31 UTC

    A fix has been implemented and we are monitoring the results.

  3. identifiedNov 24, 2025, 17:30 UTC

    The issue has been identified and a fix is being implemented.

  4. investigatingNov 24, 2025, 17:28 UTC

    We are currently investigating this issue.

What APIStatus.watch saw

Our 5-minute checks didn't record a change in Pinecone's overall status around this incident. Smaller or regional incidents often leave a provider's overall status green.

Other services with incidents at the same time

Overlapping incidents aren't necessarily related.

How often does Pinecone have incidents?

Pinecone reported 9 incidents in the last 90 days, 6 of them major or critical. A typical incident lasted 1h 15m. See Pinecone's uptime and incident history

← Previous: [Serverless][AWS][eu-west-1] 5xx errors on some write path operations (Nov 6, 2025)Next: [Serverless][AWS][us-west-2] 5xx errors on read path operations for some namespaces (Dec 3, 2025) →
Pinecone outage on Nov 24, 2025: [Serverless][AWS][us-east-1] 5xx errors on some read path operations · APIStatus.watch