Major impactResolvedDatabases

Pinecone outage: [Serverless][AWS][us-west-2] 5xx errors on some read operations

Pinecone reported this major-impact incident on its official status page on Sep 10, 2025, 12:52 UTC. It was resolved after 4h 30m.

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Sep 10, 2025, 12:52 UTC

started

Sep 10, 2025, 17:22 UTC

resolved

4h 30m

duration

Major

impact

Affected components

AWS us-west-2

Timeline

updates from Pinecone's status page ↗

resolvedSep 10, 2025, 17:22 UTC
This incident has been resolved.
monitoringSep 10, 2025, 13:16 UTC
A fix has been implemented and we are monitoring the results.
investigatingSep 10, 2025, 12:52 UTC
We are currently investigating this issue.

What APIStatus.watch saw

Our 5-minute checks didn't record a change in Pinecone's overall status around this incident. Smaller or regional incidents often leave a provider's overall status green.

Other services with incidents at the same time

Overlapping incidents aren't necessarily related.

Confluence: Degraded performance in Confluence and Jira for Microsoft Edge usersMinor · Sep 9, 2025, 10:23 UTC
ReadMe: Owlbot AI service outageMinor · Sep 9, 2025, 16:47 UTC

How often does Pinecone have incidents?

Pinecone reported 9 incidents in the last 90 days, 6 of them major or critical. A typical incident lasted 1h 15m. See Pinecone's uptime and incident history

← Previous: [Serverless][AWS][us-east-1] 5xx errors on write operations for some indexes (Sep 9, 2025)Next: [Serverless][AWS][us-east-1] 5xx errors on some read and write operations (Sep 10, 2025) →