Major impactResolvedDatabases

Pinecone outage: [Serverless][AWS][us-east-1] 5xx errors on some read and write operations

Pinecone reported this major-impact incident on its official status page on Sep 10, 2025, 13:16 UTC. It was resolved after 3h 22m.

Right now Pinecone is operational. Live Pinecone status →

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Sep 10, 2025, 13:16 UTC
started
Sep 10, 2025, 16:38 UTC
resolved
3h 22m
duration
Major
impact

Affected components

  • AWS us-east-1

Timeline

updates from Pinecone's status page ↗
  1. resolvedSep 10, 2025, 16:38 UTC

    This incident has been resolved.

  2. monitoringSep 10, 2025, 13:22 UTC

    A fix has been implemented and we are monitoring the results.

  3. investigatingSep 10, 2025, 13:16 UTC

    We are currently investigating this issue.

What APIStatus.watch saw

Our 5-minute checks didn't record a change in Pinecone's overall status around this incident. Smaller or regional incidents often leave a provider's overall status green.

Other services with incidents at the same time

Overlapping incidents aren't necessarily related.

How often does Pinecone have incidents?

Pinecone reported 9 incidents in the last 90 days, 6 of them major or critical. A typical incident lasted 1h 15m. See Pinecone's uptime and incident history

← Previous: [Serverless][AWS][us-west-2] 5xx errors on some read operations (Sep 10, 2025)Next: [Serverless][AWS][us-east-1] `403 PermissionDenied` errors for read and write operations on some indexes and assistants (Sep 15, 2025) →
Pinecone outage on Sep 10, 2025: [Serverless][AWS][us-east-1] 5xx errors on some read and write operations · APIStatus.watch