Minor impactResolvedDatabases

Pinecone incident: Console stuck loading after login for some users

Pinecone reported this minor-impact incident on its official status page on Aug 29, 2025, 20:28 UTC. It was resolved after 2h 14m.

Right now Pinecone is operational. Live Pinecone status →

🔔 Get alerted when Pinecone has issuesFree · email alerts · no credit card
Aug 29, 2025, 20:28 UTC
started
Aug 29, 2025, 22:42 UTC
resolved
2h 14m
duration
Minor
impact

Affected components

  • Console

Timeline

updates from Pinecone's status page ↗
  1. resolvedAug 29, 2025, 22:42 UTC

    This incident has been resolved.

  2. monitoringAug 29, 2025, 21:13 UTC

    The loading issue has recovered, and we are continuing to monitor.

  3. investigatingAug 29, 2025, 20:28 UTC

    We are investigating an issue where some users are unable to access the console after logging in. Affected users may see the console stuck in a loading state. The issue is related to elevated errors from our authentication provider.

What APIStatus.watch saw

Our 5-minute checks didn't record a change in Pinecone's overall status around this incident. Smaller or regional incidents often leave a provider's overall status green.

Other services with incidents at the same time

Overlapping incidents aren't necessarily related.

How often does Pinecone have incidents?

Pinecone reported 9 incidents in the last 90 days, 6 of them major or critical. A typical incident lasted 1h 15m. See Pinecone's uptime and incident history

← Previous: [Serverless][AWS][us-west-2] Unavailability for some read path operations for some indexes (Aug 28, 2025)Next: [Serverless][AWS][us-east-1] 5xx errors on read operations for some indexes (Sep 2, 2025) →
Pinecone incident on Aug 29, 2025: Console stuck loading after login for some users · APIStatus.watch