Pinecone outage: [SERVERLESS][GCP][us-central1] Newly created indexes failing to initialize

Affected components

• Index Management

1. resolvedOct 7, 2026, 21:49 UTC

   This incident has been resolved.

2. investigatingOct 7, 2026, 20:40 UTC

   We are currently investigating this issue.

What APIStatus.watch saw

• Oct 7, 2026, 21:03 UTCoperational → degraded
• Oct 7, 2026, 21:53 UTCdegraded → operational

Other services with incidents at the same time

Overlapping incidents aren't necessarily related.

• Anthropic: Elevated errors on platform.claude.comMajor · Oct 7, 2026, 13:25 UTC
• Zoom: Service Degradation Affecting Customer Using Polycom Devices Going OfflineMinor · Sep 25, 2026, 17:45 UTC
• Twilio: MMS Delivery Delays from a Subset of Twilio Long Codes to GCI United StatesMinor · Sep 26, 2026, 03:16 UTC
• Clerk: Development instances only - Apple rejecting emailsMinor · Sep 28, 2026, 15:23 UTC
• Snyk: Issues API V3 Service - DegradedMinor · Oct 3, 2026, 19:49 UTC
• Grafana Cloud: IRM Unable to Send SMS to Thailand, Bangladesh, and Austrian NumbersMinor · Oct 5, 2026, 16:17 UTC
• LiveKit: Investigating reports of elevated RoomService API errorsMinor · Oct 6, 2026, 00:10 UTC
• Twilio: SMS Delivery Failures from Twilio to Movistar El SalvadorMinor · Oct 6, 2026, 20:59 UTC
• Twilio: SMS Delivery Delays from Twilio to Brisanet BrazilMinor · Oct 7, 2026, 14:02 UTC
• Snyk: Snyk CLI Tests - 504 Gateway TimeoutsMinor · Oct 7, 2026, 15:04 UTC

How often does Pinecone have incidents?

Pinecone reported 9 incidents in the last 90 days, 6 of them major or critical. A typical incident lasted 1h 10m. See Pinecone's uptime and incident history