PlanetScale outage: Problems with Vitess connectivity and credential changes

1. resolvedOct 26, 2026, 23:31 UTC

   We've observed service restored and successful credential changes across PlanetScale's environments.

2. monitoringOct 26, 2026, 22:13 UTC

   We've identified the resource exhaustion in credential distribution and are monitoring the restoration of service.

3. investigatingOct 26, 2026, 21:53 UTC

   We are investigating internal and external reports of Vitess database connectivity problems for certain branches and long delays in credential changes (including creating new users/passwords) propagating into Vitess databases.

What APIStatus.watch saw

• Oct 26, 2026, 21:54 UTCoperational → degraded
• Oct 26, 2026, 23:34 UTCdegraded → operational

Other services with incidents at the same time

Overlapping incidents aren't necessarily related.

• Twilio: SMS Delivery Delays from Twilio to Claro Costa RicaMinor · Oct 24, 2026, 00:48 UTC
• Twilio: MMS Delivery Delays from a Subset of Twilio Phone Numbers to C-Spire United StatesMinor · Oct 24, 2026, 19:28 UTC
• Akamai: Edge Delivery issues between Indonesia and SingaporeMinor · Oct 25, 2026, 13:44 UTC
• Linode: Connectivity Issue between ID-CGK (Jakarta) and SG-SIN-2 (Singapore 2)Minor · Oct 25, 2026, 13:54 UTC
• Twilio: Voice Call Failures from Twilio Phone Numbers to Digi.Mobil RomaniaMinor · Oct 26, 2026, 13:09 UTC
• Twilio: SMS Delivery Delays and Failures from Twilio to Mauritel MauritaniaMinor · Oct 26, 2026, 14:20 UTC
• Netlify: Delays in build logs appearing in the UIMinor · Oct 26, 2026, 16:05 UTC
• Twilio: MMS Delivery Delays and Failures from a Subset of Twilio Long Codes to Cellcom United StatesMinor · Oct 26, 2026, 20:29 UTC
• Twilio: SMS Delivery Delays From a Subset of Twilio Short Codes to Docomo Pacific United StatesMinor · Oct 26, 2026, 20:57 UTC
• Cloudflare: Delayed, missed, and duplicated Workers Cron TriggersMinor · Oct 26, 2026, 21:48 UTC

How often does PlanetScale have incidents?

PlanetScale reported 5 incidents in the last 90 days, 4 of them major or critical. A typical incident lasted 26 min. See PlanetScale's uptime and incident history