Twilio incident: SMS Delivery Delays and Failures from Twilio to Mauritel Mauritania

Affected components

• SMS, Middle East & Africa

1. identifiedOct 26, 2026, 17:40 UTC

   Twilio customers may be experiencing SMS delivery delays and failures from Twilio to Mauritel network subscribers in Mauritania. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 4 hours or as soon as more information becomes available.

2. identifiedOct 26, 2026, 15:39 UTC

   Twilio customers may be experiencing SMS delivery delays and failures from Twilio to Mauritel network subscribers in Mauritania. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 2 hours or as soon as more information becomes available.

3. identifiedOct 26, 2026, 14:39 UTC

   Twilio customers may be experiencing SMS delivery delays and failures from Twilio to Mauritel network subscribers in Mauritania. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.

4. investigatingOct 26, 2026, 14:20 UTC

   Twilio customers may be experiencing SMS delivery receipt delays and SMS delivery failures from Twilio to Mauritel network subscribers in Mauritania. Our team is actively investigating this issue. Message delivery may succeed, but delivery receipts may be delayed. We will provide another update in 1 hour or as soon as more information becomes available.

What APIStatus.watch saw

Our 5-minute checks didn't record a change in Twilio's overall status around this incident. Smaller or regional incidents often leave a provider's overall status green.

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How often does Twilio have incidents?

Twilio reported 504 incidents in the last 90 days, 2 of them major or critical. A typical incident lasted 6h 7m. See Twilio's uptime and incident history