Minor impactResolvedCommunication

Pusher incident: Inaccurate Account Usage Warnings Reported

Pusher reported this minor-impact incident on its official status page on Sep 2, 2024, 11:04 UTC. It was resolved after 53 min.

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Sep 2, 2024, 11:04 UTC
started
Sep 2, 2024, 11:57 UTC
resolved
53 min
duration
Minor
impact

Affected components

  • Channels Dashboard
  • Channels Stats Integrations
  1. resolvedSep 2, 2024, 11:57 UTC

    We have resolved the statistics computation issue. Connection counts should be correct again and remain accurate going forward. Daily message volume counters will still show inflated usage until the end of the day; customers that are concerned about potential throttling due to breaching daily limits can reach out to customer support to ensure access remains uninterrupted.

  2. investigatingSep 2, 2024, 11:04 UTC

    Some customers have received incorrect warnings about account usage or observed usage statistics that appear to be incorrect. We are investigating.

What APIStatus.watch saw

Our 5-minute checks didn't record a change in Pusher's overall status around this incident. Smaller or regional incidents often leave a provider's overall status green.

How often does Pusher have incidents?

Pusher reported 0 incidents in the last 90 days. See Pusher's uptime and incident history

Pusher incident on Sep 2, 2024: Inaccurate Account Usage Warnings Reported · APIStatus.watch