Critical impactResolvedCommunication

Pusher outage: Public EU cluster outage

Pusher reported this critical-impact incident on its official status page on Dec 5, 2023, 17:34 UTC. It was resolved after 36 min.

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Dec 5, 2023, 17:34 UTC

started

Dec 5, 2023, 18:11 UTC

resolved

36 min

duration

Critical

impact

Affected components

Channels REST API
Channels Stats Integrations
Channels WebSocket client API
Channels Webhooks
Channels presence channels

Timeline

updates from Pusher's status page ↗

resolvedDec 5, 2023, 18:11 UTC
This incident has been resolved.
monitoringDec 5, 2023, 17:47 UTC
The public EU cluster has been restored and all services are now back online. We will continue to monitor the cluster health.
identifiedDec 5, 2023, 17:36 UTC
The issue has been identified and a fix is being implemented.
investigatingDec 5, 2023, 17:34 UTC
The public EU cluster is currently experiencing an outage which affects customers in this region. For customers in other regions, there is no impact. We are actively working on restoring the public EU cluster.

What APIStatus.watch saw

Our 5-minute checks didn't record a change in Pusher's overall status around this incident. Smaller or regional incidents often leave a provider's overall status green.

How often does Pusher have incidents?

Pusher reported 0 incidents in the last 90 days. See Pusher's uptime and incident history

← Previous: US2 Customers may be experiencing latency issues with or unable to utilize the Channels WebSocket and REST API (Dec 1, 2023)Next: Pusher EU webhooks delayed (Feb 23, 2024) →