Major impactResolvedDevOps

PyPI outage: Database Storage Latencies

PyPI reported this major-impact incident on its official status page on Oct 17, 2023, 19:32 UTC. It was resolved after 3h 12m.

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Oct 17, 2023, 19:32 UTC

started

Oct 17, 2023, 22:44 UTC

resolved

3h 12m

duration

Major

impact

Affected components

pypi.org - Backends
python.org - Backends

Timeline

updates from PyPI's status page ↗

resolvedOct 17, 2023, 22:44 UTC
This incident has been resolved.
identifiedOct 17, 2023, 19:44 UTC
A burst balance for our cloud storage disks that host our databases was exhausted. We are going to migrate to storage that will allow us to respond by adding more IOPS.
investigatingOct 17, 2023, 19:32 UTC
We are investigating and responding to widespread issues with databases in our infrastructure showing poor performance due to cloud block storage.

What APIStatus.watch saw

Our 5-minute checks didn't record a change in PyPI's overall status around this incident. Smaller or regional incidents often leave a provider's overall status green.

How often does PyPI have incidents?

PyPI reported 3 incidents in the last 90 days, 1 of them major or critical. A typical incident lasted 6h 3m. See PyPI's uptime and incident history

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